User's Information:

Contact Number: (Optional)

How did you hear about us?

Satisfaction Metrics:

How likely are you to recommend VetAssist.app to others? (1 being the lowest, 10 being the highest)

How would you rate your overall experience? (1 being the lowest, 5 being the highest)

Feature-Specific Feedback:

Which features do you use most?

What features are missing or need improvement?

What challenges do you face when using VetAssist.app?

How could we make your experience better?

How easy was it to navigate the app?

This step is for professionals only, click the Next button to proceed.

How many veterinarians work at your clinic?

1-5 6-10 11+

Workflow Integration:

Does VetAssist.app integrate well with your existing tools (e.g., practice management software)?

Yes No

What integrations would you like to see added?

How much time has VetAssist.app saved your team daily?

0-1 hour 1-2 hours 3+ hours

Compliance/Support:

How satisfied are you with compliance features (e.g., data security, record-keeping)?

How responsive is our customer support team?

This step is for customers only, click the Next button to proceed.

Pricing Sensitivity:

What type of pet(s) do you have?

Dog Cat Bird Other

How many pets do you have?

How do you feel about the current pricing?

What pricing model would you prefer?

Pay-per-use Subscription One-time fee

Have you used VetAssist.app for an emergency?

Yes No

If yes, how helpful was it?

By submitting this feedback form, you acknowledge and agree to the following terms and conditions, which are compliant with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines. Vet Assist, located in the Unit 302, 3rd Flr, 17 Vatican Bldg. Vatican Drive BFRV, Talon Dos, Las Pinas City, respects your privacy and commits to protecting your personal information (name, email, feedback) collected solely to improve our services and respond to inquiries. Your data will be stored securely, processed only for these stated purposes, and will not be disclosed to third parties without your consent, although feedback may be shared internally for service enhancement. Your submission signifies consent to this processing, and you retain the rights to access, rectify, and erase your personal data as provided by the Data Privacy Act; please contact us via email at [email protected] or call us at +639171459294 or +63 2 7275 0125 for any concerns or to exercise these rights.

I accept the Terms and Conditions of Vet Assist

I accept the Privacy Policy of Vet Assist

For an existing appointment?

Customer has an account?

Feedback Form

This step is for professionals only, click the Next button to proceed.

This step is for customers only, click the Next button to proceed.

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